For private dental & aesthetics clinics
The Patient Capture System answers every call your team can't, evenings, weekends and lunch, and turns it into a consultation request before the caller rings the next clinic on Google.
The problem
People research implants, Invisalign and treatments in the evening, after work. When they ring and get voicemail, most don't leave a message. They call the next clinic.
What you get
Fast, mobile-first and built around one action: request a consultation. Treatment pages for implants, Invisalign, whitening or injectables, written to rank locally.
Answers in your clinic's name, handles questions about treatments, prices and parking, and takes the caller's details for a consultation. Urgent calls go straight to your team.
A summary of every call, with the caller's name, number and what they want, so your team can confirm the booking first thing. Plus a monthly report of calls caught out of hours.
Works alongside your practice software. VoiceDesk can book straight into Google, Outlook or Apple calendars. If you use practice software it can't connect to, it sends each request to your team to confirm.
Live demo
Press play to watch a call unfold: what the caller says, what the AI says, and what happens behind the scenes.
Have a real conversation with our demo receptionist. Your browser will ask to use your microphone.
Simulated example calls. Names, numbers and businesses are fictional.
Pricing
Website, 24/7 AI receptionist and monthly reporting, set up and run for you.
+ £2,500 one-off setup
If it doesn't bring in 10 consultation requests from calls your team would have missed in the first 60 days, you don't pay the monthly fee until it does.
Several locations? Book a call and we'll quote for the group.
Safety & trust
It never gives clinical advice. It's set up to recognise urgent or sensitive calls and hand them to your team.
FAQs
Great. This covers the hours she isn't there: evenings, weekends, lunch, and when she's already on another line. You can forward calls only at those times.
An answering service takes a message for the morning. This answers questions about treatments and prices on the spot and takes the consultation request while the caller is still keen.
It books straight into Google, Outlook or Apple calendars. It doesn't plug into dental practice-management software yet, so for most clinics it takes the caller's details and sends them to your team to confirm. Nothing gets lost.
Yes. You keep your number and forward calls to the receptionist when you choose: after hours, when the line is busy, or all the time.
If it already converts well, we can skip the website and set up the receptionist on its own. See VoiceDesk on its own.
We agree the terms with you before setup and go through them in plain English on a call.
Book 15 minutes and we'll show you exactly how the system would answer for your clinic.