Answering calls right now, 24/7

YRB VoiceDesk · AI Receptionist

Never miss another booking. Your AI receptionist answers every call, 24/7.

YRB VoiceDesk answers your phone when you can't: it books appointments into your calendar, answers questions about prices and opening hours, and puts urgent calls straight through to a real person.

Live demo

Hear it for yourself

Pick an industry and press play to watch a call unfold: what the caller says, what the AI says, and what happens behind the scenes. Turn the sound on to hear it.

Simulated example calls. Names, numbers and businesses are fictional.

What it does

A receptionist that never takes a day off

24/7

Answers every call

Day, night, weekends and bank holidays. No voicemail, no missed bookings.

01

Books into your calendar

Checks your free slots and books into Google Calendar, Outlook or Apple Calendar. If you use practice software we can't connect to, it takes the details and sends them to your team to confirm.

02

Answers FAQs and prices

Opening hours, parking, prices, what to bring: answered in your words, every time.

03

Handles multiple locations

Knows every branch, its hours and its team, and books callers into the right one.

04

Transfers urgent calls

Recognises urgent or sensitive calls and puts them through to a person straight away.

05

Sends call summaries

A short summary of every call lands in your inbox, so nothing slips through the cracks.

Missed-call calculator

What are missed calls costing you?

Move the sliders to match your business. This is an estimate based only on the numbers you enter.

Estimated revenue lost to missed calls

£0per month

£0per year

Estimate only: missed calls × 4.33 weeks × booking rate × booking value. Your real figures will vary.

See VoiceDesk pricing

How it works

Live in about 7 days

01

We learn your business

A call to understand your services, prices, opening hours, locations and how you want urgent calls handled.

02

We set it up and connect it

We build your receptionist, connect your calendar (Google, Outlook or Apple) and set up call forwarding from your number.

03

It goes live

We test it together, then switch it on. We aim to have you live in about 7 days, and we fine-tune it as calls come in.

Safety & trust

Built to know when a human is needed

VoiceDesk is a receptionist, not a doctor, vet or engineer. It's set up to recognise urgent or sensitive calls and hand them to your team.

  • Urgent calls go to a person. Medical, animal-welfare and safety emergencies are transferred to your on-call team, or callers are told to ring 999 where that's right.
  • UK GDPR-minded. Callers are told they're speaking to an AI and that the call is recorded. Calls are processed by our voice AI provider under a data processing agreement, and we agree in writing what's kept, and for how long, with you before going live.
  • You stay in control. Call recordings, transcripts and summaries are available to you, and you decide what it can and can't say.
  • No surprises. We agree every answer about prices and policies with you first.

Pricing

Simple, fixed pricing

No per-minute surprises. One setup fee and one monthly price.

Voice Agent

YRB VoiceDesk on its own, for your existing website and phone number.

£299/month

+ £500 one-off setup

  • 24/7 call answering
  • Bookings into your calendar
  • FAQs and prices in your words
  • Urgent call transfers
  • Call summaries, recordings and transcripts
Book a call

Website

A custom website, built from scratch, live in 2-5 days.

From £350

one-off, fixed price.

  • Basic £350 · Standard £600 · Premium £800
  • Mobile-first, fast and SEO-ready
  • Optional hosting from £10/month
See website packages

Multi-location groups: custom pricing. Running several locations? Book a free call and we'll quote.

FAQs

Questions, answered

Yes. VoiceDesk introduces itself as an AI receptionist and mentions that the call is recorded at the start of every call. Most callers simply care that they got an answer and a booking, and anyone who'd rather speak to a person can ask.

It only answers from the information you approve, and it hands over to your team when it isn't sure. Every call is recorded and summarised, so you can check what was said and we can fine-tune it.

It books into Google Calendar, Outlook (Microsoft 365) and Apple Calendar, plus any CalDAV calendar, through Cal.com. It doesn't plug straight into practice-management or salon software yet. For those, it takes the caller's details and sends them to your team to confirm, so no booking gets lost. Tell us what you use and we'll show you exactly how it would work.

Yes. You keep your number and forward calls to VoiceDesk, for example when you're busy, after hours, or all the time. You choose.

We aim for about 7 days, depending on how quickly we can connect your calendar and agree the answers.

£299 a month plus a £500 one-off setup fee. Take it with a new website and the setup fee is waived. Groups with several locations get custom pricing.

VoiceDesk is set up to recognise urgent situations and transfer them to your on-call team straight away, or tell callers to ring 999 where that's the right thing to do. It never gives medical advice.

We'll agree the terms with you before setup. Ask us on a call and we'll go through them in plain English.

Hear it for yourself

Play an example call above, or book a free call and we'll show you how VoiceDesk would answer for your business.

Learn more about YRB VoiceDesk →